Service Desk & Support Technician (First-Level-Supporter/in)

Over the last 20 years, Data-Warehouse GmbH has developed into a system house with its own product portfolios in the area of holistic, high quality information management, information logistics and process optimisation, security and cyber security strategy and compliance/data protection consulting.

We are a growing and expanding company and are looking for our professional services department for a Service Desk & Support Technician in a permanent position (no freelance work) immediately.

The job is located in the north of Munich (local & not remote, close to the airport) in a highly dynamic environment.

Due to the specific requirements of the project, German, British, Spanish or Italian nationality is required and it is necessary to undergo security clearance (Ü2).

Deutsche Bewerber können ihre gesamten Unterlagen gerne in Deutsch einreichen

Requirements/Knowledge/Experience:

- You have some experience with system administration
- You have the necessary understanding and sensitivity to the SLAs
- Existing ITIL V2 Foundation certification is an advantage (if not, willingness to certify)
- Good English skills (written and spoken) are required as well as basic knowledge of German (B2)
- Willingness to strictly follow client processes and internal procedures (mandatory).
- You are able to work under pressure and keep on top of things even during stressful peak times
- Flexibility in working hours/shifts
- High team spirit, reliability, punctuality
- You can set priorities and have a hands-on mentality
- Willingness to work on Saturday and some bank holidays
- Any other experience required to perform all tasks is welcome, e.g. Windows 10, Office 2013
- Security check (Ü2) available or willing to have it done

Our Offer:

- We offer a safe working environment with very good working conditions in an exciting working environment
- Permanent employment in a growing company
- Company fitness (Qualitrain)

We are looking forward to welcoming you to our team and shaping the future.

Please send us your complete application documents (cover letter, curriculum vitae, references, certificates), stating your salary expectations, earliest possible starting date, nationality and information about any available/not available security clearance via Mail or our career portal:

https://datawh.info/jobs/ (https://datawh.info/jobs/)

Contact person: Doris Böhner

Ergänzende Informationen:
Anforderungen an den Bewerber:
Erweiterte Kenntnisse: Systembetreuung, Systemadministration, Systemverwaltung, Second-Level-Support
Expertenkenntnisse: First-Level-Support