Teamlead After Sales Commercial Operations (m/f/d) (Leiter/in - Kundendienst (kaufmännisch))

ENERCON GmbH Your tasks Lead, coach, and develop a team of 3–4
professionals, ensuring role clarity, prioritization, performance
management, and continuous development Oversee LOA governance and
tender support for complex, cross‑border opportunities, ensuring
timely risk identification, escalation, and decision alignment Drive
strategy deployment by implementing global frameworks for Key Account
Management, market planning, and product competitiveness, including
tracking and corrective actions Maintain visibility of global After
Sales KPIs and the service‑contract pipeline, providing forecasts,
variance analysis, and actionable insights to senior leadership Serve
as the main interface between global leadership, regional After Sales
Directors, and cross‑functional teams (e.g., Legal, Service
Technical Marketing), ensuring alignment and transparent communication
Foster collaboration, capability building, and best‑practice sharing
across regions to accelerate deal velocity and deliver measurable
business Impact Your qualifications 7+ years of experience in
Commercial Operations, After Sales, Sales, or Services, including
leadership of multi‑region teams and a strong track record in
strategic negotiations and governance Bachelor’s or Master’s
degree in Business, Engineering, Economics, or a related field
Proficiency in CRM (Salesforce), ERP systems (SAP), BI tools (Power
BI), advanced Excel, and collaboration platforms such as Teams and
SharePoint Strong strategic thinking, stakeholder management,
negotiation skills, and experience in data‑driven decision‑making
and process improvement Proven ability in change management,
structured problem‑solving, and effective communication with diverse
global stakeholders Fluent English and German (B2); additional
languages are an advantage Possibility for more than 60 % remote work
(home office) Flexible working hours through appropriate working time
models 30 vacation days per year Internal and external training
opportunities through the ENERCON Academy Company health management
and extensive health promotion including company fitness (Hansefit and
JobRad) Company pension scheme and private occupational disability
insurance on special conditions as well as financial support for
various forms of capital-forming benefits Close mentoring for a
successful career start (learning on the job) Exciting and varied
activities in the green growth sector of wind energy