Salesforce Consultant – Data & Marketing Cloud (m/f/d) (CRM-Manager/in)

Based in Berlin, Berlin-Chemie develops, manufactures, and marketsmodern medicines for people all over the world. Driven by thededication of our 5,000 employees, we improve patients' quality oflife and help them live healthier lives – with an uncompromisedcommitment to quality, passion, and the support of a strong, reliableteam. With our 130-year history, we have proven our ability to combinecontinuous change with long-term stability and a secure workingenvironment. As an approved apprenticeship provider andfamily-friendly employer, we have been a trusted choice in Berlin forgenerations. As a member of our International Division in Berlin, youare committed to the successful business in the markets of the CEE andCIS region. In the particular role as Salesforce Consultant, you leadthe planning and successful rollout of Salesforce Marketing Cloud andSalesforce Data Cloud across 35 countries, making a significantcontribution to this strategic project of our mother company,Menarini. Salesforce Consultant – Data & Marketing Cloud (m/f/d)Company: Berlin-Chemie AG Location: Berlin Working module: Hybridworking Working time: Full-time Contract type: Permanent Job Profile &Responsibilities You act as the primary coordinator for the technicalimplementation and localization of Salesforce Data and Marketing Cloudacross 35 CEE/CIS countries. You develop and deliver comprehensivetraining materials, structured hands-on workshops, and ongoing usersupport for local teams in the countries. You standardize andstreamline digital automation workflows, customer journeys, and datasegments across the countries. You serve as the primary functional andtechnical contact person for regional teams regarding Salesforceoperations, queries, and troubleshooting. You manage communication andcollaboration with internal and external stakeholders to ensure asmooth cross-country execution. You maintain accurate, regulardocumentation and reporting on rollout progress, training completion,and country adoption rates. Qualifications & Professional ExpertiseYou hold a University Degree in Business Informatics, ComputerScience, Business Administration, or a related field. You possesssolid professional experience in field force / digital marketingconsulting, CRM administration, and/or IT project management in aninternational environment. You have hands-on experience withSalesforce Marketing Cloud and Salesforce Data Cloud configuration,campaign management, and rollouts. You demonstrate a proven trackrecord of delivering technical training, user workshops, or onboardingprograms to international, multi-lingual and/ or non-technical teams.Your expertise extends to deep understanding of CRM concepts, moderndatabase structures and marketing automation. You are familiar withproject management tools and agile methodologies, such as Jira andConfluence. You are fluent in English; additional language skills arean advantage. Benefits, Culture & Additional Services Financials:Competitive compensation package, holiday and Christmas bonuses,premiums, company pension scheme, meal subsidy, insurance benefits,baby bonus, company anniversary bonus, discounts through the CorporateBenefits platform Work-Life-Balance: Time tracking, flexible workinghours, hybrid work model, 30 vacation days, option for additional daysoff, offers for more flexible working hours in different stages oflife, e.g., for childcare and eldercare Mobility: Public transportconnections, bicycle and car parking spaces, electric chargingstations Health: Company restaurant, health days, health checks, andergonomic advice in the company doctor's office, sports activities,life coaching, and support with childcare and eldercare through pmeFamily Service Onboarding: 2-day Welcome Days for getting to know eachother and networking, structured onboarding process, buddy andmentorship program Development: Digital learning platform, workshops &trainings, talent management program Contact Ulf Kaiser HR Manager +4930 6707-2944 [email protected] Berlin-Chemie AG | GlienickerWeg 125 | 12489 Berlin | www.berlin-chemie.de