Night Audit

Night Audit

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

• Preparing daily closing balances
• Deliver great customer service
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!
• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
• Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
• Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
• Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together