AI Ops Engineer, Correlation & Diagnosis Associate (all genders)

In this role, you’ll:

• Contribute to developing technologies that enhance the customer travel experience.
• Support and optimize cloud systems to ensure efficiency, reliability, and security.
• Analyze specifications and gather user requirements for new or improved software solutions.
• Design and implement software solutions and databases aligned with Amadeus quality standards.
• Collaborate with Product Management and users to validate technical approaches.
• Conduct testing to maintain performance, stability, and code quality.
• Contribute to debugging, troubleshooting, and maintaining software systems.
• Create and maintain clear documentation for internal teams and users.
• Partner with senior engineers and managers to continuously learn and develop your technical expertise.

Your Profile

• Degree in Computer Science, Engineering, or equivalent experience in software development.
• Understanding of AI or automation concepts with interest in applying them to operations.
• Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud).
• Strong problem-solving and analytical skills.
• Eagerness to learn, collaborate, and contribute to innovative projects.
• Good communication skills and a curious, proactive mindset.

What we can offer you

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose