Business Travel Agent (f/m/d) (Betriebswirt/in (Fachschule) - Tourismus/Bachelor Professional in Wirtschaft)

Overview 


At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.



At QIAGEN, every day is an opportunity to make a real-life impact.



Join us, grow with us, and together, let's shape the future of biological discovery.

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About the opportunity

Join QIAGEN's global Business Travel team at our Hilden site near Düsseldorf and support employees across our international locations with the planning, booking, and coordination of business travel. In this role, you will contribute to the smooth delivery of travel services, ensure accurate travel administration, and help provide an excellent experience for our travelers worldwide. This is an exciting opportunity for a travel professional who enjoys working in an international environment and delivering high-quality service.

Your tasks include
* Coordinating, booking, and managing global business travel arrangements for QIAGEN employees.
* Supporting QIAGEN sites worldwide as part of the global Business Travel team.
* Maintaining travel-related master data using Amadeus Smart Flows.
* Administering corporate travel accounts, including travel agency cards and employee corporate credit cards.
* Handling travel-related inquiries and resolving traveler issues in a professional and timely manner.
* Managing travel-related complaints and coordinating appropriate solutions.
* Reviewing and verifying travel invoices to ensure accuracy and compliance.

Your profile
* Completed vocational training as a Travel Consultant, Tourism Specialist, or a comparable qualification with a focus on business travel.
* Initial professional experience in corporate or business travel management.
* Practical experience with AMADEUS Selling Platform Connect (Command Page), including ticketing activities.
* Good working knowledge of Microsoft Office applications.
* Strong customer service and organizational skills with a detail-oriented approach.
* Ability to work effectively in an international and team-oriented environment.
* Fluent German and English language skills; additional languages are an advantage

What we offer 



* Bonus/Commission

* Local benefits

* Referral Program

* Volunteer Day

* Internal Academy (QIALearn)

* Employee Assistance Program

* Hybrid work (conditional to your role)



Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.  



QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.