Internationaler Kundenservice (Mandarin & Englisch) – Malta (Kundendienstberater/in)

Für einen internationalen Technologie- und Entertainment-Kunden in Malta suchen wir Mandarin-sprechende Kandidaten für eine kundenorientierte Online-Rolle in einem professionellen Studio-Umfeld.

We are recruiting Mandarin-speaking Online Presenters / Customer Service Representatives for a global technology company based in Malta.

In this role, you will work in a professional studio environment, interacting with online users and delivering a high-quality, engaging digital experience. No previous experience is required — full training is provided.

Key Responsibilities

- Present and host online interactive sessions from a live studio environment
- Engage with users in a professional, friendly, and customer-focused manner
- Maintain high service and presentation standards at all times
- Participate in internal initiatives and promotional activities
- Follow company procedures and quality standards
- Report any technical or operational issues to supervisors
- Maintain a clean and professional working environment

Requirements

- No previous experience required – full training provided
- Fluent Mandarin
- Conversational English (B1 or above preferred)
- Willingness to work a 24/7 shift pattern (including weekends and public holidays)
- Strong communication and interpersonal skills
- Comfortable working in a multicultural, international environment

Benefits

- Competitive salary
- Monthly performance bonus
- Annual wellness allowance
- Night shift allowance
- Monthly transport allowance
- Monthly food allowance
- Private health insurance from day one
- Free access to on-site gym
- Company social events
- Fresh fruit provided at the office
- Local discounts and additional benefits

Please note: This role does not require German language skills. Applications are welcome from international candidates willing to relocate to Malta.