Operational Excellence Manager Training Global Air & Sea (m/f/d) (Leiter/in - Operationsdienst)

Job Req Number: 119199 Arbeitszeitmodel: Vollzeit Division: DEU -
Schenker Aktiengesellschaft (Air & Sea) Stadt: Frankfurt am Main We
are actively searching for a Operational Excellence Manager Training,
Air & Sea (m/f/d) in Frankfurt am Main. Your Benefits Financial
Benefits: Capital-forming benefits, company pension scheme, employee
discounts, DSV employee card with a monthly net credit, job bike,
anniversary payments Health and Mobility: Supplementary health
insurance (depending on division), screen work glasses, group accident
insurance Onboarding: Extensive onboarding with an individual training
plan Team: A great, dedicated, and motivated team, flat organizational
structures, and an open working atmosphere Variety: A diverse range of
tasks with significant decision-making freedom at a global player
Flexibility: A modern workplace including a transparent flexitime
policy and the option to work remotely Development: Regular training
and development programs, e‑learning offerings, and initiatives such
as Talents@DSV to keep your skills up to date. Tailored development
programs are also possible. Purpose of the position: Drive the
development, governance, and continuous improvement of global training
content and frameworks for Air & Sea operations. Collaborate with
global, regional, and country OPEX teams to enhance operational
performance and support strategic initiatives. Key Responsibilities:
Develop, maintain, and continuously improve training content (incl.
digital learning modules), ensuring accuracy, relevance, and
effectiveness Manage training initiatives and projects derived from
the global Air & Sea strategy Act as key point of contact for global
training governance within Air & Sea Identify and prioritize training
needs through collaboration with stakeholders, user feedback, and
performance insights In collaboration with OPEX Optimization and
Processes drive change management and process improvements for global
operational processes Support division in preparation for major change
initiatives and system or process updates (e.g., new system roll-out,
major process changes) Provide guidance to the OPEX community for any
process or functional changes from the TANGO release Provide process
and technical expertise to ensure quality and consistency of OPEX
training materials In-depth understanding of business process context
and operational environments in global freight forwarding with focus
on Air- and Seafreight Excellent communication and interpersonal
skills, with the ability to communicate technical information to
non-technical users Ability to work independently and as part of a
team across dimensions, levels and cultures of large matrix
organizations Required Experience : At least 3 years of experience in
Air- or Seafreight operations or equivalent position providing
operational knowledge Profound knowledge of freight forwarding with
focus Air- and/or Seafreight Preferably experience delivering Training
or Teaching either in-person or remote Bachelor’s degree in related
technical / business areas or equivalent work experience. Excellent
verbal and written communication skills with ability to create
visually effective training materials Fluency in written and spoken
English